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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hannah

April 20, 2026

5  out of  5
rating by Hannah
"Joe Zook and Christi were amazing! They got my changes put together in under 24 hours and they were extremely helpful especially being a first time renter. Highly recommend!"
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Michael Burtch

April 16, 2026

5  out of  5
rating by Michael Burtch
"Been with Joe for over 20 years that I been in TN. Would not go any other place. Office staff very friendly and helpful."
We responded:
"Dear Michael, Thanks for the great review! Hearing that your experience went well really makes our day. I shared your experience with my team and we all appreciate you! Thanks again for your loyalty!!"
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Alec

April 14, 2026

5  out of  5
rating by Alec
"Joe Zook and his team are top notch. Communication was timely and extremely personable, which made getting new insurance a surprisingly stress free and comforting experience. Joe made sure I was fully informed about my new policy, walking me through it line item by line item while providing real world examples or scenarios where relevant. Thank you Joe and team! A+++"
We responded:
"Alec, Thanks so much for the great review about your experience! It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! See you next time! Joe"
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Karina

April 9, 2026

5  out of  5
rating by Karina
"Christi was friendly and helpful. Joe Zook is the best agent we have been with him for years. He is very professional and reliable."
We responded:
"Hey K, Thank you for the awesome feedback. We're thrilled that Christi left such a great impression! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime!"
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Lauren Booher

April 16, 2024

5  out of  5
rating by Lauren Booher
"Nices set of agents very helpful"
We responded:
"Thanks for the 5 stars, Lauren. We appreciate it and glad we were able to assist you!"
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impudentcaptain 281 general

August 31, 2023

5  out of  5
rating by impudentcaptain 281 general
"Very helpful and friendly"
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Jenn Lollar

July 13, 2023

5  out of  5
rating by Jenn Lollar
"Just called with some questions, the lady was very polite, friendly and helpful."
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Stanley Ryan

September 4, 2022

5  out of  5
rating by Stanley Ryan
"The staff are amazing! Very knowledgeable, helpful and have a pleasant sense of humor. Highly recommend!"
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Crystal Neff

July 30, 2022

5  out of  5
rating by Crystal Neff
"Always friendly and helpful"
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Jason Hammonds

April 28, 2022

5  out of  5
rating by Jason Hammonds
"The staff is very friendly and great service"
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Stephen Nichols

April 19, 2022

5  out of  5
rating by Stephen Nichols
"Joe is a professional who conducts business dealings on a personal level...the perfect small-town approach."
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Hank

April 11, 2022

5  out of  5
rating by Hank
"He's my agent cars and homeowners"
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Phyllis Reno

August 18, 2021

5  out of  5
rating by Phyllis Reno
"Friendly. Got my requests done quickly. Didn't have wait. Knowledgeable."
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Herb Holcomb

January 13, 2021

5  out of  5
rating by Herb Holcomb
"The best and most efficient insurance sales around. Great people with a great attitude"
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Brian Shelton

May 21, 2020

5  out of  5
rating by Brian Shelton
"Just started a motorcycle insurance policy for my Harley with Christi after moving to Rogersville. She took the time to explain everything to me. I highly recommend them for your insurance needs."
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Ruth Begley

February 22, 2020

5  out of  5
rating by Ruth Begley
"Fantastic service, helpful and very personable employees, good rates, fair prices!"
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Regina Johnson

February 12, 2020

5  out of  5
rating by Regina Johnson
"They was nice and my insurance isn't a bad price for full coverage"
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Tracy Strickland

January 18, 2020

5  out of  5
rating by Tracy Strickland
"Great service"
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Dianna Hughes

December 28, 2019

5  out of  5
rating by Dianna Hughes
"Will help anyway possible"
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Timothy Wallace

November 19, 2019

5  out of  5
rating by Timothy Wallace
"Great people they help any way they can"
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Jl Thad

September 29, 2019

5  out of  5
rating by Jl Thad
"The best"
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Lisa Dyer

August 5, 2019

5  out of  5
rating by Lisa Dyer
"Nice, friendly"
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Jeffrey Wallace

August 1, 2019

5  out of  5
rating by Jeffrey Wallace
"Love this place very professional and helpful"
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Becky Wilder

July 15, 2019

5  out of  5
rating by Becky Wilder
"Had gone there to sign paperwork to receive benefits from a life insurance policy my mom had taken out years ago. The lady I dealt with was very nice and helpful."
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Rosalinde Dottin

July 6, 2019

5  out of  5
rating by Rosalinde Dottin
"Thanks!"